When Heico Cos. LLC adopted the Lean Six Sigma way of identifying and removing waste in its overall production process, it roped in Shook Hardy & Bacon LLP–its law firm, in the process leading to some exceptional results.
As an integral part of its lean process, Heico had set up an innovative system for the evaluation of the value propositions of different law firms that offered outside counsel. This included Shook Hardy that helped Heico with its product liability work. In this case, the ratings measured diverse aspects of the work and categorized the same as "non-value-added” or “value added”. Paul Williams, partner with Shook says, "They could evaluate who was giving them the best value, not in terms of the best hourly rate, but in terms of the work that was being provided…[Read More]