As per the various guidance documents, the following terminologies are defined as –
Correction-Action to eliminate a detected nonconformity.
Corrective action-Action to eliminate the cause of a detected nonconformity or other undesirable situation to prevent recurrence.
Preventive action-Action to eliminate the cause of a potential nonconformity or other undesirable potential situation to prevent occurrence.
As Correction and Corrective actions both are post event actions, but Preventive action may or may not be post event action.
As it commonly said to derive the Corrective and Preventive action plan during investigations for Deviations, Non-conformances, OOS or Complaints. However, in most of the cases we take/propose a correction and corrective action. The preventive actions can not be decided as we are only investigating the existing non-conformity.
As investigation does not always include the risk assessment of entire process by which one can decide on potential non-conformity to take any preventive action.
Hence, the question is why it is always called as Corrective and Preventive actions ., I would rather prefer terminology as “Correction and Corrective actions” for any existing non-conformity and “Risk assessment and Preventive actions” for any potential non-conformity.
I seek forum’s comment on this.